"Attention of the Holders of Securities in Physical Mode is invited to Circular No. SEBI/HO/MIRSD/PoD-1/P/CIR/2023/181 dated November 17, 2023 issued by SEBI."

Privacy Policy

SCOPE

Pharmaids Pharmaceuticals Limited (“Pharmaids”, “we”, “our”, or “us”) is committed to safeguarding the privacy and personal data of individuals who interact with us. This Privacy Policy describes how we collect, use, store, disclose, and protect personal data in accordance with:

  • The Information Technology Act, 2000
  • The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
  • The Digital Personal Data Protection Act, 2023 (“DPDP Act”)

This Policy applies to all individuals who access or use our website www.pharmaids.com, communicate with us, or share personal data with Pharmaids in any manner.

DEFINITIONS

  • Data: Any information submitted to or collected by Pharmaids through the website, contracts, employment relationships, or other interactions.
  • Personal Data: Any data that identifies or relates to an identifiable individual, directly or indirectly.
  • Sensitive Personal Data or Information (SPDI): Includes passwords, financial information, health and medical records, biometric data, and other information classified as sensitive under applicable law.
  • User / You: Any natural person who accesses the website or shares data with Pharmaids under a lawful relationship or contract.

Personal data that is publicly available or disclosed under applicable law is not considered SPDI.

PURPOSE OF DATA COLLECTION

Website Users

We collect personal data to:

  • Operate and maintain our website
  • Respond to queries and requests
  • Provide information about our services
  • Improve user experience and website functionality

Employees

Employee data is collected to:

  • Manage recruitment, employment, payroll, compliance, and benefits
  • Ensure workplace safety, security, and operational efficiency

Provision of certain information may be mandatory under law or company policy. Failure to provide such information may affect employment or engagement.

Customers and Business Partners

We collect customer and project-related data to:

  • Fulfil contractual obligations
  • Deliver services and manage projects
  • Maintain client relationships and compliance

TYPES OF DATA COLLECTED

  • Website Users: Name, email address, phone number, professional details, and other information voluntarily provided
  • Employees: Identification details, contact information, financial data, biometric data, and health records (where legally required)
  • Customers / Clients: Project data, sponsor or client information, contractual and communication records

METHODS OF DATA COLLECTION

We collect data through:

  • Direct submission (contact forms, registrations, surveys, emails)
  • Automated technologies (cookies, analytics tools, server logs)
  • Employment forms, agreements, and statutory records

AUTOMATICALLY COLLECTED INFORMATION

When you visit our website, we may automatically collect:

  • IP address
  • Browser and device information
  • Operating system
  • Website usage patterns

This data is collected using cookies and analytics tools to enhance performance, security, and user experience.

USE OF PERSONAL DATA

We use personal data for:

  • Providing and improving our services
  • Responding to inquiries and requests
  • Internal analysis and business operations
  • Marketing and communications (subject to consent)
  • Legal compliance, audits, and security monitoring

DATA SHARING AND DISCLOSURE

We may share personal data with:

  • Our affiliates, subsidiaries, and internal teams
  • Vendors, consultants, and service providers acting on our behalf under confidentiality obligations
  • Government authorities, courts, or law enforcement agencies where required by law

We do not sell personal or sensitive personal data to third parties.

DATA SECURITY

We implement appropriate technical, administrative, and organizational safeguards to protect personal data against unauthorized access, alteration, disclosure, or loss. These measures are consistent with reasonable security practices as prescribed under applicable law.
In the event of a data breach, we will take prompt remedial action and notify affected individuals and authorities as required by law.

DATA RETENTION

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable laws and regulations. Certain data may be retained in backup or archival systems for legal, audit, or compliance purposes.

YOUR RIGHTS

Subject to applicable law, you have the right to:

  • Access your personal data
  • Request correction or updating of inaccurate data
  • Withdraw consent for data processing (where applicable)
  • Request deletion of personal data, subject to legal obligations

Requests may be sent to admin@pharmaids.com

THIRD-PARTY LINKS

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of such external websites. Users are encouraged to review the privacy policies of those sites before sharing any information.

LEGAL COMPLIANCE

We may disclose personal data to comply with applicable laws, regulations, court orders, or lawful requests from government authorities.

POLICY UPDATES

This Privacy Policy may be updated periodically to reflect changes in legal requirements or business practices. Updates will be posted on our website. Continued use of the website constitutes acceptance of the revised policy.

GRIEVANCE REDRESSAL

In accordance with applicable laws, Pharmaids has appointed the following Grievance Officer:
Name: Shivananda Murthy M. V.
Email:Shivananda.mv@Pharmaids.com
The Grievance Officer may be contacted for any concerns or complaints regarding personal data processing.

USE BY MINORS

This website and our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.

DISCLAIMER

This message and any attachments are intended solely for the use of the intended recipient(s) and may contain confidential, proprietary, or privileged information. If you are not the intended recipient, you must not disclose, distribute, copy, or use this communication. Please notify the sender immediately and delete all copies. Unauthorized use or interception may violate applicable privacy and information technology laws. Pharmaids Pharmaceuticals Limited is not responsible for consequences arising from unauthorized dissemination.

COOKIES POLICY

Our website uses cookies and similar technologies to enhance user experience and website functionality.
Most web browsers accept cookies by default. You may modify your browser settings to refuse cookies; however, certain features of the website may not function properly if cookies are disabled.
We use Google Analytics and similar tools to collect anonymous and aggregated data such as:

  • Browser type
  • Operating system
  • Pages visited
  • Time spent on the website

This information helps us understand website usage and improve performance.
Cookies may also be used to personalize content and, where personal information has been provided, may be linked to such data to enhance user experience.
We may use third-party email communication platforms that include tracking technologies (such as images or pixels) to measure email open rates, IP addresses, and browser types. This helps us improve communication effectiveness. You may unsubscribe from our mailing lists at any time.